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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
1. Product Quality and Compliance
We rigorously adhere to the ISO9001:2000 international quality management system along with relevant global standards, continuously refining our quality control processes. For all chemical products, we fully implement national and international environmental protection and safety regulations to guarantee both compliance and superior product quality.

2. Data Security and Intellectual Property Protection
Our company prioritizes safeguarding customer data confidentiality, complying strictly with data protection laws and regulations, ensuring no unauthorized disclosure of client information. Simultaneously, we protect our proprietary technologies and products' intellectual property rights, especially patented items like Diacid 1550, defending the company's and customers' mutual interests in accordance with applicable laws.

3. Trade Transparency and Ethical Standards
In conducting international commerce, we ensure all business activities are transparent and equitable, firmly opposing any form of commercial bribery. We uphold high ethical principles—honesty and integrity—aiming to build and maintain customer trust through principled conduct.

4. Customer Service and Satisfaction
Customer satisfaction is the cornerstone of our service. We commit to delivering professional, personalized support and respond promptly and effectively to customer inquiries and issues, utilizing feedback to continuously enhance and upgrade our service quality.

5. Oversight and Continuous Improvement
We have instituted a comprehensive monitoring system to ensure effective implementation of policies. We encourage feedback from employees, clients, and partners to timely identify issues and implement improvements, fostering the sustainable development of our enterprise.

6. Our company fully commits to these terms and policies, regarding them as fundamental pillars supporting corporate growth and the establishment of a high-quality commercial environment. We look forward to building a prosperous future with global partners and warmly welcome friends from all sectors to visit for guidance and discuss cooperative opportunities.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
Thank you for choosing the high-quality chemical products of Henan GO Biotechnology Co., Ltd. The company is committed to providing you with the best after-sales service to ensure your satisfaction and trust. Our after-sales service process is clear, efficient, professional and thoughtful, helping you enjoy a worry-free product experience.

1. Consulting support: If you encounter any product-related problems, you can contact our customer service team through the official website, phone or email. We respond quickly, provide professional answers, and provide you with a full range of technical support.

2. Return and exchange policy: If the product has non-human quality problems, we support unconditional returns within 7 days after receiving the goods. You only need to provide valid proof and we will handle it for you as soon as possible.

3. Maintenance and repair: If there is a problem with the product during the shelf life, we will provide free repair services. If it exceeds the validity period, we will also provide paid high-quality repair services.
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After-sales service
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Maintenance service
Dear valued customer, thank you for choosing Henan GO Biotech Co., Ltd.! As a premier supplier of chemical raw materials, we take full responsibility for the product lifecycle, delivering efficient and convenient maintenance services.

1. Consulting Support:
Should you encounter any product-related issues, please contact our customer service team via our official website, phone, or email. We guarantee a prompt response, professional guidance, and comprehensive technical assistance.

2. Return and Exchange Policy:
For non-human induced quality defects, we support unconditional returns within 7 days of receipt. Simply provide valid proof and we will process your request as soon as possible.

3. Maintenance and Repair:
If a product issue arises during its shelf life, we offer free repair services. For issues occurring beyond the validity period, we provide high-quality paid repair services.

Technical Support:
We embrace a technology-driven innovation model, offering excellent technical support to ensure every customer need is met promptly. Our 24/7 online support system connects you directly with our expert team for real-time assistance regardless of your location or time.

Thank you for trusting Henan GO Biotech Co., Ltd.'s superior chemical products. Our after-sales service is designed to be clear, efficient, professional, and attentive, ensuring a worry-free product experience.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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